Welcome to Vivek Flowers. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely through third-party services)
b. Non-Personal Information:
We may also collect non-identifiable data, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the Site
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Send order updates and confirmations
- Respond to your inquiries and customer service requests
- Improve our website and user experience
- Send promotional emails (only if you opt-in)
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us recognize returning users and remember preferences. You can choose to disable cookies through your browser settings.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Third-party service providers (e.g., payment processors, delivery services) to complete your transactions
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.
6. Your Choices
You may:
- Opt out of marketing emails at any time by clicking the “unsubscribe” link
- Contact us to access, update, or delete your personal information
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Vivek Flowers
Email: support@vivekflowers.com
Phone: 848 200 5992